Cookie Policy

1. Overview

This Cookie Policy explains how TwelveSides Technologies Ltd ("TwelveSides", "we", "us") uses cookies and similar technologies on the Meridian Cloud website (meridiancloud.tech) and the Meridian Cloud application (app.meridiancloud.tech).

The short version: we use essential cookies only. We do not use advertising, analytics, or third-party tracking cookies.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to remember your preferences, and to provide information to the site owner. Similar technologies include localStorage, sessionStorage, and web beacons.

3. Cookies We Use

Meridian Cloud uses only strictly necessary cookies and storage required for the Service to function. We do not set any optional cookies.

Technology	Purpose	Type	Duration
MSAL authentication tokens	Maintain your signed-in session via Microsoft Entra ID. Required for authentication.	localStorage	Until sign-out or token expiry
Session state	Maintain application state during your current session (e.g., selected tenant, navigation state).	sessionStorage	Browser session

4. What We Do Not Use

We want to be clear about what we do not do:

• No advertising cookies. We do not serve ads and do not use any advertising tracking technologies.
• No third-party tracking cookies. We do not embed third-party trackers (such as Google Analytics, Facebook Pixel, or similar) on our website or in the application.
• No analytics cookies. We do not use cookie-based analytics on the marketing site or in the application.
• No cookie consent banner required. Because we only use strictly necessary cookies, no cookie consent banner is needed under UK/EU privacy regulations.

5. Email Tracking

We use SMTP2GO as our email delivery provider for transactional emails (alert notifications, account confirmations, weekly summaries). SMTP2GO may track email delivery status, including whether an email was opened or a link was clicked, to ensure deliverability and monitor delivery health.

This tracking is limited to email communications and does not involve cookies on our website or application. For more information, see our Privacy Policy.

6. Managing Cookies

Since we use only essential cookies and localStorage, disabling them may prevent the Service from functioning correctly. If you wish to clear stored data:

• Sign out of Meridian Cloud, which will clear authentication tokens.
• Clear browser data via your browser settings to remove any localStorage or sessionStorage entries.

For instructions on managing cookies in your browser, refer to your browser's help documentation.

7. Changes to This Policy

If we change our use of cookies in the future (for example, by introducing analytics), we will update this policy and provide appropriate notice. If we begin using any non-essential cookies, we will implement a consent mechanism as required by law.

8. Contact

If you have any questions about this Cookie Policy, contact us:

TwelveSides Technologies Ltd
Email: privacy@meridiancloud.tech
Website: meridiancloud.tech